---
title: "Five9 Softphone Extension – Chrome extension stats, history and permissions"
description: "1,000,000 users, rated 1.72 by 67 people. Version 13.1.2, updated 2024-05-08. Requests 0 permissions."
url: "https://extensiontracker.com/extension/bicpgcafpnanabffjhclgpeehoadhglp"
---

# Five9 Softphone Extension

Live in the Chrome Web Store.

- Users: 1,000,000
- Rating: 1.72 from 67 ratings
- Last checked: 2026-11-07 00:54 UTC
- Users gained in 7 days: No change
- Users gained in 30 days: No change (+0.0%)
- Rank by users: #174 of 292,131 live extensions
- Rank in Workflow & Planning: #60 of 49,294

## The listing

What the Chrome Web Store shows, as of the last check.

Summary from the listing:

> This extension enables you to use a softphone embedded in the Five9 Web application.

- Extension ID: `bicpgcafpnanabffjhclgpeehoadhglp`
- Developer: [Five9, Inc.](https://extensiontracker.com/developer/u3095ba3a702e1d6e6a943c06c4f34a65)
- Enhanced Safe Browsing: Trusted ([what this means](https://extensiontracker.com/enhanced-safe-browsing))
- Category: [Productivity › Workflow & Planning](https://extensiontracker.com/category/productivity/workflow)
- First published: 2015-06-19
- Last updated: 2024-05-08
- Version: `13.1.2`
- Size: 19.2 KiB
- Minimum Chrome: 88
- Languages (1): English
- Website: `five9.com`
- Chrome Web Store: <https://chromewebstore.google.com/detail/five9-softphone-extension/bicpgcafpnanabffjhclgpeehoadhglp>
- View its code or download CRX: <https://crxpeek.com/extension/bicpgcafpnanabffjhclgpeehoadhglp>
- Search Google for the ID: <https://www.google.com/search?q=%22bicpgcafpnanabffjhclgpeehoadhglp%22&tbs=li:1>

## Users over time

One row per check, newest first, as shown on the Chrome Web Store.

| Checked | Users | Rating | Ratings |
| --- | ---: | ---: | ---: |
| 2026-11-07 | 1,000,000 | 1.72 | 67 |
| 2026-10-30 | 1,000,000 | 1.67 | 66 |
| 2026-10-23 | 1,000,000 | 1.67 | 66 |
| 2026-10-17 | 1,000,000 | 1.69 | 64 |
| 2026-10-10 | 1,000,000 | 1.70 | 63 |
| 2026-10-03 | 1,000,000 | 1.69 | 64 |
| 2026-09-26 | 1,000,000 | 1.69 | 64 |

## What changed

Every change found on a check, newest first.

No changes found since tracking began on 2026-09-26.

## Developer history

Moves to another publisher account and new contact emails, newest first.

No move to another account and no new contact email since tracking began on 2026-09-26.

We know contact emails only by a keyed hash, so they're never shown. Recent changes: [Account and contact changes](https://extensiontracker.com/owners/).

## What it can access

From the extension's manifest, in plain language.

### Sites where it runs scripts

- `https://*.five9.com/*`: five9.com and its subdomains
- `https://*.five9.eu/*`: five9.eu and its subdomains
- `https://*.five9.net/*`: five9.net and its subdomains
- `https://*.five9lab.com/*`: five9lab.com and its subdomains
- `https://*.five9nonprod.net/*`: five9nonprod.net and its subdomains

## About this data

Collected from the extension's public Chrome Web Store listing. It's checked every week, because it has 1,000 or more users, and again whenever a new version appears. Last checked 2026-11-07 00:54 UTC; next check around 2026-11-14.

How the data is collected: <https://extensiontracker.com/methodology>.

## Cite this page

Extension Tracker. “Five9 Softphone Extension” (bicpgcafpnanabffjhclgpeehoadhglp). Chrome Web Store data, last checked 2026-11-07. https://extensiontracker.com/extension/bicpgcafpnanabffjhclgpeehoadhglp. Accessed 2026-11-13.

```bibtex
@misc{extensiontracker_bicpgcafpnanabffjhclgpeehoadhglp,
  title   = {Five9 Softphone Extension (bicpgcafpnanabffjhclgpeehoadhglp)},
  author  = {{Extension Tracker}},
  year    = {2026},
  note    = {Chrome Web Store data, last checked 2026-11-07},
  url     = {https://extensiontracker.com/extension/bicpgcafpnanabffjhclgpeehoadhglp},
  urldate = {2026-11-13}
}
```

---

From Extension Tracker, a public record of the Chrome Web Store: <https://extensiontracker.com/extension/bicpgcafpnanabffjhclgpeehoadhglp>. It isn't affiliated with Google. The data is free to reuse under CC BY 4.0 (<https://creativecommons.org/licenses/by/4.0/>), crediting Extension Tracker. Every page except search comes as Markdown too: add `format=md` to the address, as in `https://extensiontracker.com/extension/{id}?format=md`.